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Central Pension Processing Center (CPPC)


With a view to provide better and accurate service to our pensioners, Punjab and Sind Bank has centralized the payment of pension at CPPC. The CPPC is located at A-25, First Floor, Community Centre, Jawala Heri, Paschim Vihar, New Delhi-110063

CPPC processes all the calculations related to pension as per PPO'S issued by Govt. authorities. Any changes in respect of pension parameters like Basic Pension, DA rates, Revisions are also done by CPPC. The CPPC credits pension directly into pensioners accounts once all formalities and obtaining of required papers such as life certificate/undertaking etc are complete.

We are striving for timely and accurate payment of pension to all categories of pensioners as well as redressal of grievances of the pensioners. For redressal of Pensioners grievances, they can contact us via. Email at cppc[at]psb[dot]co[dot]in or our landline No. 011-25281210

Currently our CPPC is disbursing pension to Central Civil, Telecom and Postal Pensioners.

Process of Pension Calculation

The net pension of the pensioners is arrived at by adding the following

  • Basic Pension
  • Dearness Relief amount
  • Medical Allowance
  • Additional Basic, if applicable
  • Other Allowances, if any

And deducting the following

  • Commutation amount
  • Excess Pension Paid, if any

Medical Allowance of Rs.300/- is eligible for the pensioners belonging to Central Civil, Defence, Railway, Telecom, etc categories for those who are not under CGHS scheme :

Commutation Deduction: Our system will automatically restore the Commutation installments after 15 years from the date of payment of commutation amount for all pensioners or at the time of conversion to family pension.

Enhanced family pension has to be paid only up to the date specified in the PPO. After the specified date, normal family pension is paid automatically.

Additional Basic is paid according to pensioner's age and rate for the same as decided by concerned Ministry/Department.

Contact Us:

CPPC is located at New Delhi:

Punjab & Sind Bank
Central Pension Processing Centre
1st Floor , Community Center,
Jwala Heri, Paschim Vihar
New Delhi- 110063
Phone No: 011-25281210
Email: cppc[at]psb[dot]co[dot]in

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